Privacy Policy – Dhaw Al Qamer
Last Updated: October 17, 2025
Welcome to Dhaw Al Qamer.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Shopify store or make a purchase. By using our website, you agree to the terms of this policy.
1. Information We Collect
We collect personal information that you provide to us directly and automatically through your interactions with our website.
Personal data may include:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely through Shopify or third-party gateways)
- Order history and preferences
- Device information, IP address, and browser type
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders
- Communicate with you about orders, products, and promotions
- Improve our products, website, and customer experience
- Prevent fraud or unauthorized transactions
- Comply with legal and regulatory requirements
3. Sharing Your Information
We do not sell or rent your personal information.
However, we may share data with:
- Shopify (our e-commerce platform) to process your transactions
- Payment gateways such as PayPal, Visa, or Mastercard for secure payments
- Shipping partners to deliver your orders
- Marketing or analytics providers to improve website performance
All third parties are required to handle your data in accordance with applicable privacy laws.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, or enforce our agreements.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal data from unauthorized access, loss, or misuse.
Payment information is encrypted and processed securely through Shopify’s PCI-DSS-compliant system.
6. Your Rights (UAE & International)
You have the right to:
- Request access to your personal data
- Ask for corrections or updates
- Withdraw consent or request deletion (where applicable)
- Opt out of marketing communications
To exercise any of these rights, contact us at:
📧 info@dhawalqamer.com
7. Cookies
Our website uses cookies to improve functionality, personalize content, and analyze site performance.
You can control or delete cookies through your browser settings at any time.
8. Third-Party Links
Our site may contain links to other websites. We are not responsible for the content or privacy practices of external sites.
9. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our business or legal requirements. The revised version will be posted on this page with an updated date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Dhaw Al Qamer
📧 info@dhawalqamer.com
📍 Dubai, United Arab Emirates